Our Services.

Providing Vision, Clarity & Focus

You can't manage what you don't measure. Understanding what makes your company profitable–or not–is important to improving your bottom line. Simply put: you have to know what works and what doesn't.

Costs shouldn't just be "allocated" to products and services. OffHook develops costs of your company's fundamental business drivers, and aligns those drivers with the products and services you provide; this is a key source of information for critical business decisions.

In short, OffHook provides you with business decision analytics that can help you improve your business model and keep you on the road toward a profitable future.

Our Services


Costing: Analysis of all capital and operational costs required to produce and sell products and services. OffHook uses an economic approach to identifying direct, shared and common costs and relates those costs to all dimensions of your business. more

  • Product costing – Costs for all products, services, bundles, etc.
  • Customer costing – Costs associated with customer segments or even individual customers.
  • Market costing – Costs of geographic areas, store locations, etc.
  • Multi–dimensional costing – Any cross section of costs such as customer segment A for product B in market C.

Product/Service Pricing: Determining the right price level and price structure by considering cost, demand, and the competitive market place. more

  • Wholesale product pricing
  • Retail product pricing
  • Customer specific pricing
  • Pricing of multi–product bundles
  • Price structures and complex pricing

Pricing Strategy: Pricing strategy begins with understanding the overall corporate strategy—your firm's positioning in the competitive marketplace.


Demand Analytics: Analyzing sales using statistical techniques and econometric models to boost market performance. more

Our methodologies include:

  • Product Demand Forecasting (i.e., estimating demand for goods)
  • Capacity Forecasting (i.e., predicting future resource demand)
  • Predictive Modeling (e.g., identification of customers most likely to purchase complementary products and services)
  • Campaign Analysis (e.g., assessing effectiveness by comparing revenue/contribution trends with sales & marketing efforts)

Profitability Analysis: Leveraging the analysis of costs, revenues and demand to assess historical and forward–looking profitability. more

  • Product profitability – Profitability for all products, services, bundles, etc.
  • Customer profitability – Profitability associated with customer segments or even individual customers.
  • Market profitability – Profitability of geographic areas, store locations, etc.
  • Multi–dimensional profitability – Any cross section of profit (e.g. customer segment A for product B in market C.)

Seminars/Training: OffHook provides customized, in–house seminars on a variety of topics. more

  • Economics for sound business decisions
  • Incremental costing primer
  • Product pricing
  • Profitability analysis